Cookie Policy

Richard Sandoval Hospitality ("RSH," "we," "us," or "our") uses cookies and similar technologies on our websites and digital properties, including websites associated with our restaurant concepts and hospitality brands - including but not limited to Toro Toro, El Centro, Zengo, La Biblioteca, Maya, Tamayo, Venga Venga, dLeña, Lona, Cayao, La Hacienda, Raya, Toro, Aqimero, Casa Chi, Noyane, tán, Ciclo, Bayou & Bottle.

This Cookie Policy explains what cookies are, how we use them, and the choices available to you regarding their use.

What Are Cookies?

Cookies are small text files stored on your computer, tablet, mobile device, or browser when you visit a website. Cookies help websites function properly, remember user preferences, improve user experiences, analyze website performance, and support marketing and advertising efforts.

In addition to cookies, we may use similar technologies such as:

  • Pixels

  • Tags

  • Web beacons

  • Software development kits (SDKs)

  • Local storage technologies

  • Analytics tools

Throughout this policy, these technologies are collectively referred to as "cookies."

How We Use Cookies

We use cookies to:

  • Operate and maintain our websites

  • Remember your preferences and settings

  • Enable reservations, online ordering, and event registrations

  • Measure website traffic and visitor engagement

  • Understand how visitors interact with our websites

  • Improve website functionality and performance

  • Deliver relevant advertising and marketing communications

  • Measure the effectiveness of advertising campaigns

  • Protect website security and prevent fraud

Categories of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our websites and cannot be disabled in our systems.

Examples include cookies that:

  • Enable website functionality

  • Maintain security

  • Remember cookie preferences

  • Facilitate reservations and transactions

  • Support accessibility features

Because these cookies are necessary for website operation, they do not require consent where permitted by law.

Analytics and Performance Cookies

These cookies help us understand how visitors use our websites and allow us to improve performance and user experience.

Examples may include:

  • Google Analytics

  • Website performance monitoring tools

  • Traffic measurement platforms

  • Visitor engagement tools

Analytics cookies collect information such as:

  • Pages visited

  • Time spent on pages

  • Navigation paths

  • Device and browser information

  • General geographic location

Where required by applicable law, analytics cookies are activated only after consent is provided.

Advertising and Marketing Cookies

These cookies help us deliver relevant advertising and measure the effectiveness of marketing campaigns.

Examples may include:

  • Google Ads

  • Meta (Facebook and Instagram)

  • OpenTable advertising products

  • Adentro

  • Retargeting and remarketing platforms

  • Conversion tracking technologies

These cookies may collect information regarding:

  • Website visits

  • Advertising interactions

  • Referral sources

  • Marketing campaign performance

Where required by law, advertising and marketing cookies are activated only after consent is provided.

Functional Cookies

These cookies enhance website functionality and personalization.

Examples include cookies that:

  • Remember preferences

  • Store language selections

  • Save user settings

  • Improve website usability

Third-Party Cookies

Some cookies are placed by third-party service providers that assist us in operating our websites and business.

Third parties may include:

  • Google

  • Meta

  • OpenTable

  • Adentro

  • Reservation and event platforms

  • Website hosting providers

  • Analytics providers

  • Marketing service providers

These third parties may collect information directly through their technologies and are governed by their own privacy policies.

Managing Cookie Preferences

You may manage your cookie preferences at any time by:

  • Using our Cookie Preferences Center

  • Adjusting your browser settings

  • Clearing existing cookies from your browser

  • Opting out of certain advertising programs

If you disable certain cookies, some portions of our websites may not function properly.

Consent

Where required by applicable law, we obtain consent before placing non-essential cookies and similar technologies on your device.

You may withdraw or modify your consent at any time through our Cookie Preferences Center.

Your consent choices will not affect the functionality of strictly necessary cookies.

Do Not Track Signals

Some web browsers offer a "Do Not Track" feature. Because there is currently no universally accepted standard for responding to these signals, our websites may not respond to all Do Not Track requests.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.

Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Cookie Policy or our privacy practices, please contact:

Richard Sandoval Hospitality

Email: info@richardsandoval.com

Website: www.richardsandoval.com